Gloucestershire Fire & Rescue Service Press Release

New system blazes a trail for fire and rescue services

The county can expect faster emergency response times and greater capacity to deal with large-scale incidents following the launch of Gloucestershire Fire and Rescue Service's new control room.

The new set-up at the county's fire HQ in Waterwells Business Park, Gloucester, includes a state-of-the-art mobilising system, called Vision 4, which is designed to reduce the time it takes operators to handle calls and for crews to respond.

Gloucestershire's is only the second fire and rescue service in the country to install the cutting edge equipment, which uses up-to-the-minute mapping and identification software to pinpoint emergencies - but others are expected to follow suit in the coming months.

The new control room is just one way the service has benefited from £1.8 million of funding from the Department for Communities and Local Government (DCLG). The cash has also been spent on replacing the mobilising system at every fire station in the county and reconfiguring the mobilising computer network for increased security and resilience, and to enable further collaboration with partner services.

At today's official launch of the new system, Chief Fire Officer Jon Hall said: "I'm delighted the new mobilising system is now up and running, giving crews an even better chance of reaching emergencies quickly and ensuring residents continue to have a service they can rely upon."

"This is an investment in people's safety and I'm glad to say we are ahead of the curve here. I know that the time, energy and money spent on updating the system we use will mean that communities are safer than ever before."

Cllr Will Windsor-Clive, cabinet member for fire, planning and infrastructure, said: "This is another example of the county using the resources available to it to make sure residents get the services they should expect. Saving lives is not something that should be taken lightly and this latest commitment shows exactly how important it is to Gloucestershire."

The main advantages of the new system are:


Notes to Editors

The £1.8m grant was received from the DCLG last year to upgrade fire control and the mobilising system. In addition to the new control room and mobilising system:

Issued by: Keith Coles, Gloucestershire County Council media team, 01452 425391

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15th August 2013