What to do if a fire starts

If possible close the door of the room where the fire is and close all doors behind you as you leave. This will help delay the spread of fire and smoke.

Before opening a closed door, use the back of your hand to touch it. Don’t open it if it feels warm - the fire will be on the other side.

Get everyone out as quickly as possible. Don’t try to pick up valuables or possessions. Make your way out as safely as you can and try not to panic. It will help if you plan your escape route now rather than waiting until there is a fire.

Telephone the Fire and Rescue Service on 999 from a neighbour’s house or a telephone box. Clearly state the address of the fire and what is on fire if you know.

Never go back into the house until a Fire Officer has told you it is safe to do so.

Rules for Survival

• Install and maintain smoke detectors. Contact us on 0800 180 41 40 to arrange your FREE Home Safety Visit. Our staff will install FREE smoke detectors if required.

• Make an escape plan and practice it.